What We Collect and Why It Matters
When you open an account, we collect the details you submit — full name, email address, mobile number, and date of birth. If you deposit using JazzCash or Easypaisa, the transaction reference and wallet number associated with that payment are recorded against your account for verification
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and dispute purposes. Raast transfers carry a unique transaction ID that we store in the same way. We also collect device identifiers, IP addresses, and session data when you access the platform from your phone or browser. This data serves three purposes: verifying your identity, processing
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your payments, and keeping your account secure against unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. We retain account data for the period required under
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applicable regulations and delete it when that period expires or when you make a valid deletion request through our support channel. Where we hold data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing already
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carried out.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.